Sportsbenefits knows every player at your club directly from Playtomic, notices when someone goes quiet and brings them back to the court automatically – with a personal discount code, email or WhatsApp message. The same platform also handles sports benefits, gift cards, recurring bookings, loyalty program, invoicing and customer service.
At most clubs, no one notices when a regular player's visits become less frequent. The information exists, but it's scattered across the booking system, payments and email lists.
The booking calendar shows what's happening on the courts today, but not who's about to drop off. Sports benefit top-ups, gift cards and invoicing are handled manually, and messages go out the same to the whole list – even to those it doesn't concern.
Sportsbenefits brings players, payments and communication together. You instantly see who's playing and who's gone quiet – and the system reaches the right players with the right message automatically. Sports benefits, gift cards, recurring bookings, invoicing and customer service are handled along the way.
Four things Sportsbenefits handles for your club every day.
The dashboard shows today's games and revenue as soon as you open it, and the customer register fills itself in from Playtomic. Search in seconds even for players who were still playing in spring but haven't visited in a month – and save the search as a group that stays up to date automatically.
A new customer gets a welcome message and a quiet player gets a compelling reason to come back – without anyone needing to remember to press a button. The message can include a personal discount code for court bookings, and it's sent by email or from the club's own WhatsApp number. You see players' replies in one view.
Player pays with Smartum or ePassi and the balance is on their Playtomic account within seconds – nothing is required from the club. The gift card shop sells around the clock and delivers the card to the buyer's email, and the loyalty program rewards playing with cashback that goes back into games.
On the first day of the month, the system calculates billable items, creates invoices and sends them out – if you wish, to Ropo24 monthly billing – without anyone pressing a button. Statistics show a heat map of when courts are full and when empty, compare the period to last year, and print out as a PDF report.
Tools that work together and with Playtomic – without separate systems. Enable only the ones your club needs.
Every player transfers to the customer register from Playtomic automatically. In seconds you find, for example, those who played in spring but have since gone quiet, the most active players, tournament attendees or members of Playtomic's discount group – and save the list as a group that updates itself.
A new player receives a welcome message and one who's been away for a long time gets an invitation to return – the system handles the sending for you at suitable intervals. The message can include a personal discount code for a court booking.
Write a message as easily as a text document and send it from the club's own address to exactly the group you choose. Every recipient can unsubscribe with one click – marketing consents stay in order automatically.
Announcements and campaigns from the club's own WhatsApp number. Player replies arrive in a shared view, where the club responds directly – and communication consent is automatically requested from the player.
Create a Playtomic discount campaign and send codes to exactly the players you want back on the court. You always see who received a code, and the campaign can be closed with a single tap.
The player pays with a sports benefit and the balance is on their Playtomic account within a few seconds – without the club doing anything manually. The club's own logo is shown throughout the payment journey.
Create and print PDF gift cards with your club's look, even a hundred at once. Recipients redeem the card in their browser, even in parts or for multiple players – and you always see what's been used.
The customer buys a gift card online at any time of day and pays with MobilePay or a debit/credit card – the card arrives by email immediately after payment, in the buyer's own language. If you wish, you can set a discount percentage and validity period.
The month's billable items queue up automatically, and on the first day of the month invoices are created and sent out automatically – if you wish, to Ropo24 monthly billing, whose payment status updates back into the system. Products and VAT rates are defined only once.
A clear admin view where every user sees their own club: the day's games, payments, campaigns, upcoming events and customer numbers at a glance. Works in the browser with no installation – in eight languages.
Players book their recurring slot from a form embedded on the club's website, the system checks for overlaps and suggests open times. The club logs the slots in Playtomic with a few clicks, and the month's slots are billed automatically.
Questions coming to the club's email gather into a shared view where you see who's handling what and what's still unanswered. Reply templates speed up daily work, and the admin panel shows the number of unhandled items.
Choose a ready-made survey template or create your own questions and send the survey to a target group from the customer register via email or WhatsApp. A reminder is sent to non-respondents, and you see the results as summaries, charts and a PDF report.
Every Sunday, players receive a summary of upcoming tournaments and open matches with spots still available – each with a direct Playtomic link to sign up. The club sees the same list on the dashboard homepage.
The heatmap shows by day of week and time of day when the courts are full and when there's availability. Utilization rate, comparison to last year, new and departed players by category – and the full report as a PDF for the board.
Most popular path: player pays with a sports benefit and the balance transfers to Playtomic. Four steps – and not one of them is left for the club to handle.
Player opens the club-specific top-up link in their browser – mobile, tablet or desktop.
Smartum or ePassi, amount according to the player's choice. Payment is confirmed in real time.
The system loads the balance onto the player's Playtomic account within seconds.
Balance is available in Playtomic – and everything shows up in the club's stats and billing.
Sportsbenefits doesn't replace your booking system or invoicing – it seamlessly connects them and fills in the gaps.
Less manual work, more revenue and a better customer experience.
The system notices when a month has passed since a player's last game, and invites them back before they disappear for good.
The customer gets the balance right after payment – no waiting, no manual transfers, no complaints.
Invoices are compiled and sent automatically, freeing up work time for what actually grows the club.
Payments, gift cards, communication, customer register, recurring bookings, invoicing and customer service – no more seven separate tools and the spreadsheets between them.
Three of our newest modules handle the routines that have, until now, taken up the most time in email and Excel.
Players book their recurring slot from a form embedded on the club's own website: the system checks for overlaps, suggests available times and confirms the booking instantly. The club sees all bookings in a weekly grid and logs them into Playtomic with a few clicks.
The month's bookings are charged automatically from the player's billing wallet – shared payment among playing partners is also possible – or billed in advance at a discounted price. A cancelled booking is refunded automatically.
Questions, cancellations and feedback coming to the club's email gather into a shared view where you see who's handling what, what's still unanswered and which reply template solves it fastest. No one answers the same message twice – and none go unanswered.
The admin dashboard shows the number of unhandled messages, and you can access the inbox with the same login as the dashboard – with a single click.
Discover K43 Inbox →Customer satisfaction, likelihood to recommend (NPS) or your own questions: choose a ready-made template, edit the questions and send the survey to a target group from the customer register via email or WhatsApp. A reminder is sent to non-respondents with one click.
See results instantly as summaries, charts and a PDF report. Answers are linked to the customer unless you choose an anonymous result – then you know whom to thank and whom to call.
The club sets the levels and rewards, the system does the rest. Played sessions and tournaments build up a monthly level, which is rewarded with cashback straight to the Playtomic balance, product rewards or tournament tickets. Players get their own app, the club gets full control.
The club freely sets tier levels and their benefits – for example silver, gold and VIP tiers. A player's monthly games automatically raise their tier, and split payments are also fairly counted per player.
When the month changes, the cashback for the tier reached is automatically paid into the player's Playtomic wallet – the money goes back into games and keeps the player engaged with the club. No manual transfers.
A tube of balls, a coffee, or even coffee + a pastry – levels can include product rewards that accumulate every month. The player redeems the reward from the app at the club's counter, and the redemption shows up instantly in the club's dashboard.
The player sees their progress, level, rewards and cashback history at app.smartpadel.fi. Joining happens via a link shared by the club or a club key – games link to the Playtomic account automatically.
A level reward can also be a tournament ticket: the player registers from the app for the club's open Playtomic tournament free of charge. The club can also grant a ticket manually directly from the customer card – even as thanks for good feedback.
If a player can't make their slot after all, they put it up for sale from the app. Freed-up slots appear on the club's public list for other players, and the notice for the cancelled slot disappears automatically.
Club: the loyalty program is enabled from club management – ask for more details in the demo.
Smartpadel's tournament module runs alongside Sportsbenefits – same account, same players. Organize Americano, Mexicano, Mixty, Team and Rodeo tournaments in minutes: no paperwork, no manual calculations, no hassle with match schedules.
Americano and Mexicano, mixed-doubles Mixty formats, fixed-pair Team formats, and the time-based Rodeo. Choose the tournament type, enter the players and courts – the system takes care of the rest from start to finish.
Rounds and pairs form automatically. In Mexicano, each round is calculated based on the previous round's results – balanced and fair games every time.
Scores update live, round by round. Players and spectators see standings, rankings and upcoming matches instantly, with no need to ask around.
Import participants directly from a Playtomic tournament or pull them from your player registry. No manual typing – players and levels are ready in one click.
Every player gets their own login link for the tournament – no usernames, no passwords. The link can even come in the WhatsApp welcome message.
Share tournament results with your own address, group tournaments into series and follow players' progress over the long term. At the end of the tournament, AI writes a ready-made summary in the tone you choose – from formal to flashy.
No setup fees, no commitment. Enable modules one by one as your club needs them — each starts with a 30-day free trial. Prices excl. VAT 0%.
Club's daily stats, revenue trends and player analytics straight from Playtomic.
30-day free trialAll your club's players in one place, synced with Playtomic. Segmentation and dynamic groups.
30-day free trialTargeted email campaigns with your own sending domain. Editor, queues and cancellation links.
30-day free trialWhatsApp campaigns and inbox. Own WhatsApp Business account, club-specific templates.
30-day free trialAutomatic welcome and activation messages — bring inactive players back to the court with a discount code.
30-day free trialTiers, cashback and product rewards based on player's monthly spend. Dedicated app for players.
30-day free trialClub billing with billing profiles, product registry and ready-made PDF invoices with bank barcodes.
30-day free trialSell gift cards online with Vipps MobilePay or card payment. Redeemed directly as Playtomic balance.
30-day free trialThe club's shared inbox (K43 Inbox): handlers, reply templates and visibility into what's unhandled. Same login as the admin panel.
30-day free trialCustomer satisfaction, NPS and your own questions. Invitations and reminders by email or WhatsApp, results as summaries and PDF.
30-day free trialRecurring booking from the club's website, logging into Playtomic and automatic monthly billing.
No monthly feeAmericano, Mexicano, Mixty, Team and Rodeo. Automatic match schedule, real-time results service and AI summary.
30-day free trialSmartum and ePassi sports benefits go directly to the player's Playtomic balance via payment wizard.
30-day free trialEvery module can be tried free for 30 days — activate it yourself from club management, no commitment.
Leave your contact details and we'll schedule a 30-minute remote demo. We'll go through your club's needs and show you the system in action.